|
|
|
 |
|
 |
 |
 |
|
Assessing a
Pharmaceutical Company's "State of IT"-
Download .pdf |
|
Situation
One of the first
concerns of the new CIO of a rapidly growing,
privately held pharmaceutical company with sales
approaching $340M was the significant IT expenditure
in the organization. The company's IT spend was more
than double the industry standard for similar
organizations in the pharmaceutical industry and the
CIO had to get valid, usable data to determine not
just where, but also how effectively this money was
being spent. The goal was not only to look for ways to
reduce the overall IT expenditure, but also to enable
the company's IT function to fully support the
business going forward. |
|
Approach
Utilizing IT 360, CSI
performed an extensive assessment of the current IT
processes investigating all components and every
aspect of the IT operation from security and data
integrity to monitoring systems and staffing. This
in-depth look at the company's business processes
allowed for a complete assessment of their environment
and business unit/system support operations.
Outcome
Following the
investigation, CSI prepared a comprehensive report
including a quantitative "scorecard" that graded each
of the assessed IT elements. Three levels of
assessment were evaluated for each IT element:
▪
Alignment of Technology to Business Requirements
▪ Alignment of Performance
to Industry Best Practice
▪ Alignment of IT Support to
Business User Requirements
The assessment
identified many opportunities within the client's IT
group for cost reduction and increased productivity in
the areas of vendor selection, system maintenance,
staffing , consulting utilization and redundant or
inappropriate systems that did not work toward meeting
the client's short and long term business objectives.
"Even though we
managed our IT well, we realized there may be
opportunities to reduce cost while getting better
results. IT 360 got us to where we needed to be. One
of the best features was the Incentive Credit CSI
offered toward work we would have done anyway. This
made the ROI a no-brainer", said the CIO
Learn
More About IT 360
Return To Media Page |
GREAT RESULTS
IT 360 uncovered tremendous
opportunities for cost savings and
increased productivity throughout the
IT group that included:
-
Decreased IT spend by 50%
-
Increased system up-time from 60%
to over 95%
-
Increased IT support to business
drivers
-
Increased staff efficiencies
Reduced spending on outside
consultants
-
Greater confidence in the IT group
and its value to the organization
REAL TIME BENEFITS
Prior to implementing IT 360, the
client had a paper based, manual sales
reporting system that generated 100+
page reports for their sales force.
After IT 360, the company switched to
online tracking of sales utilizing a CRM
system for better measurement and
management of sales activity.
Through virtualization, the client was
able to reduce their physical servers
from over 150 to 30, reducing space
requirements and environmental &
maintenance costs.
Staff appropriation was now easy to
modify, offering a more flexible
approach to meet evolving IT skill set
requirements.
|
|
|
|
|
|
|
| |
Complete
Systems Integration, Inc.
1069 Ringwood Avenue, Suite 311B,
Haskell, NJ 07420 ▪ 1-800-738-7416 ▪ info@csicorp.net |
|
Complete Systems Integration Inc is the leading and best New Jersey Information
Technology (iT) Computer Consulting Services Company in Passaic County. Complete
Systems Integration of Northern NJ is a computer services company based company
providing customized IT Consulting and Computer Maintenance Services. Complete
Systems Integration Inc are experts in fixing computer systems and supporting
NJ businesses as outsourced IT Department. Complete Systems Integration are
specialists in Active Directory, Vmware, VPN as well as Desktop Support in
Bergen / Passaic county NJ. Are you looking for someone to help with Computer
Security? Searching for an Active Directory specialist in Northern New Jersey
(NJ)? Complete Systems Integration also specialize in Vmware, Virtualization,
IT solutions, IT Assessment, IT Support in NJ, Staffing, Staff, IT Outsourcing,
Server consolidation, Disaster recovery, Data center, Migration, Help desk,
Desktop support, New Jersey IT consultant, IT consulting in NJ. Looking in
North Jersey, North New Jersey, New Jersey, NJ, Passaic County or Bergen county,
Complete Systems Integration also are experts in Infrastructure, Network, Lan,
Wan, VPN, Internet, Forensics, Redundancy, Data backup, Network monitoring,
Project management, CRM, Computer Consultant, Computer help, Sarbanes Oxley,
SOX, AD, Microsoft, Technology, Consultant, Business solutions, Computer assessment,
IT implementation, IT training, Hardware, Software, Wiring, Cabling, Wireless,
Security assessment, Spyware, adware, Spam blocker, Virus protection as well
as Virus prevention
