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Download Data Sheet
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Whether a small to
mid-sized firm looking for Fortune 500 Style IT or a
large company in need of more comprehensive monitoring
and analysis of systems, CSI's Managed IT Services
brings a flexible and scalable solution to companies
of virtually any size. The CSI solution allows
companies to focus on their core objectives by
relieving the stress and burden of everyday IT
functions. Managed IT Services will also result in a
cut in overhead and capital liabilities while
significantly increasing profitability.
By taking a proactive
approach to IT, CSI will monitor a company's
technology 24/7/365. In most cases, issues that arise
are solved prior to a client even realizing there was
a problem. In the event of help desk support, our team
of technicians are available to assist users with
their particular issue, typically in one phone call.
In the event our technicians can't handle a problem
remotely, CSI provides first class on-site support.
Click here
to learn about our different packages
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Fortune 500 style IT support for less than the cost of
internal staff. CSI is supporting clients 24 hours a
day, 7 days a week, 365 days a year - PERIOD. |
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Advantages of CSI's Managed IT Services
● Secure off-site backup and
recovery service
● Proactive
management of IT infrastructure
● 24/7
monitoring by group of experts
● Remote
Management reduces mean time to repair
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Comprehensive management related to Desktops, Servers,
Networks and Email protection
● Reporting
portal - access to wealth of information related to
inventory, availability and performance
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Enterprise Class IT management platform using Industry
best practices
● Reduce
costly capital expenditures
● Match IT
costs to revenue streams
● Provide
more budget for operating expenses
● Boost
productivity with existing staff
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Predictable monthly billing
● SLA based
Click here to learn about our
different packages
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24/7/365
There's only one way
to achieve near perfect uptime: through
round-the-clock monitoring by the Network Operations
Center (NOC). The NOC consists of 4 separate client
support teams:
The 24/7 Preventative
Maintenance Team - Monitoring and maintaining
preventative maintenance activities such as
Anti-Virus, Anti-Spyware and Security Patch
Management. The 24/7 Monitoring Team - Monitoring
server alerts and event logs which are analyzed and
cross referenced. The 24/7 Remote Support Team -
Remedies server alerts and event log issues via remote
control. The 24/7 Service Request Team - Handling
service items like server drive defrags, SQL
maintenance, and performing check disk.
In addition to the NOC
teams, CSI's US-based Help Desk Team is comprised of
Level 1 & Level 2 engineers who specialize in
troubleshooting desktop and server applications and
operating systems. Support from the Help Desk Team is
available via email or a toll-free phone number Monday
through Friday, 8:00am - 10:00pm Eastern Time. After
hour support including weekends are handled by an
answering service which informs the on-call technician
who then follows up on the ticket.
Click here
to learn about our different packages
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"Included at no
additional cost to managed services clients, CSI
provides a real-time backup and disaster recovery
solution for the desktops, laptops and the servers" |
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CSI Backup &
Recovery
Making
sure the computers and servers are running optimally
around the clock is only one part of managing IT.
Backing up critical files and information on a regular
basis is one of the most important things a company
must do. Included at no additional cost to managed
services clients, CSI provides a real-time backup and
disaster recovery solution for the desktops, laptops
and the servers.
What
does this mean for our clients?
● 128-bit
SSL encryption during transport - Military-grade
encryption during storage
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Automatic (Real-time) backups of laptops, desktops and
servers
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Continuous data protection - Automatically detects new
and changed files
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Version (Snapshot) support - Restore file versions up
to 30 days in the past
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Backup data on almost any system
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Intuitive, easy-to-use interface for management and
access
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World class data centers - Highest level of security
with redundant power & networks
With CSI
as provider of Managed IT Services, a company not only
has the daily support of all of their IT needs, they
have the piece of mind that critical and sensitive
information will not be lost in case of disaster or
emergency. |
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Click here to learn about our
different packages
* First month of service free for
all Small Business Package (SBP) new customers who
sign a 12 month Managed IT Services Agreement. A
one-time set-up fee will be assessed. |
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Complete
Systems Integration, Inc.
1069 Ringwood Avenue, Suite 311B,
Haskell, NJ 07420 ▪ 1-800-738-7416 ▪ info@csicorp.net |
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Complete Systems Integration Inc is the leading and best New Jersey Information
Technology (iT) Computer Consulting Services Company in Passaic County. Complete
Systems Integration of Northern NJ is a computer services company based company
providing customized IT Consulting and Computer Maintenance Services. Complete
Systems Integration Inc are experts in fixing computer systems and supporting
NJ businesses as outsourced IT Department. Complete Systems Integration are
specialists in Active Directory, Vmware, VPN as well as Desktop Support in
Bergen / Passaic county NJ. Are you looking for someone to help with Computer
Security? Searching for an Active Directory specialist in Northern New Jersey
(NJ)? Complete Systems Integration also specialize in Vmware, Virtualization,
IT solutions, IT Assessment, IT Support in NJ, Staffing, Staff, IT Outsourcing,
Server consolidation, Disaster recovery, Data center, Migration, Help desk,
Desktop support, New Jersey IT consultant, IT consulting in NJ. Looking in
North Jersey, North New Jersey, New Jersey, NJ, Passaic County or Bergen county,
Complete Systems Integration also are experts in Infrastructure, Network, Lan,
Wan, VPN, Internet, Forensics, Redundancy, Data backup, Network monitoring,
Project management, CRM, Computer Consultant, Computer help, Sarbanes Oxley,
SOX, AD, Microsoft, Technology, Consultant, Business solutions, Computer assessment,
IT implementation, IT training, Hardware, Software, Wiring, Cabling, Wireless,
Security assessment, Spyware, adware, Spam blocker, Virus protection as well
as Virus prevention